Euro Car Parts, the UK’s leading distributor of car and LCV parts, has renewed its contract with automotive diagnostics specialist Autologic, following last year’s exclusive agreement to add Autologic Assist, a fully integrated diagnostic support system, to its Workshop Solutions portfolio.
The ongoing relationship gives Euro Car Parts the sole, indirect, rights to distribute all Autologic products in the UK. A recognised world-leader in automotive diagnostics software, Autologic offers comprehensive coverage for brands including Audi, BMW, Citroën, Dacia, Jaguar Land Rover, Mercedes, Peugeot, Renault, Volvo and VW.
Utilising state-of-the art technology, Autologic Assist is the UK’s first fully integrated system, combining comprehensive diagnostics with third-party data and industry-standard aftersales support. In total, Autologic comprises eight service strands – AssistMobile, Assistportal, AssistOnline, AssistChat, Assistcall, Assistrescue, Assistcapture and Assist Pass-Thru Support. This is all backed up by an extensive, round-the-clock Vehicle Diagnostic Support service.
Bill Stimson, marketing director at Euro Car Parts, commented: “Autologic has a proven track record in driving up efficiency, customer satisfaction and overall revenue, and is exactly the sort of technology in which garages should be investing. With high-spec technology playing an increasing role in automotive design, it is vital that independent garages arm themselves with the very latest devices, enabling them to continue servicing ever-evolving vehicles and vehicle technology. Investing in Autologic enables them to stay a step ahead of the competition, so we’re absolutely delighted that we can continue to offer it to our customers.”
Autologic’s Fault 2 Fix team, consisting of 50-plus, UK, in-house technicians, is able to supply vehicle diagnostic support at all levels for system users. This includes technical and device support, as well as regular upgrades to ensure the diagnostics provision is always up-to-date.
The extension of the Autologic contract complements a number of new initiatives launched by Euro Car Parts this year. Last month, Euro Car Parts announced the launch of Euro Academy, a unique and innovative technical resource designed specifically to support the independent garage.
The business has also announced it will be offering a first-to-market lifetime warranty on a wide range of mechanical parts. The new programme offers peace of mind to customers when it comes to purchasing major units such as clutch kits, rotating electrics and steering racks, as customers can rest assured that they will only have to pay for it once.