COVID-19: Commnique from Ben

The automotive charity Ben has sent out the following open letter:

There’s no doubt that we’re in unusual and challenging times. The Coronavirus is affecting everyone’s lives – both home and work. We want to reassure you that if you and your people need us, we are here for you.

As you would expect, we are being contacted by more people than ever before as their lives and health are affected. We are doing our best for you, our people, and our industry.

Today, we are sharing some important information to help people understand how we can help in these extraordinary times.

We are working on ways to deploy more staff to help with enquiries. We are also reviewing how to increase and fast-track access to our new digital platform, SilverCloud, to provide support for people experiencing issues with stress, anxiety and depression. It can also be used to help people develop coping strategies, support with sleeping difficulties and money worries.

To help us manage and prioritise urgent cases, we ask that you suggest employees check our website first for information, tips and advice and then, if they need additional help, to contact our helpline.

We would also recommend that you share this information via your intranets, employee apps and internal communication channels.

To speed up access to vital support, we recommend that people contact us using a work email address, (if possible), as this will help us verify that they work in the automotive industry. If your people are still in the workplace, you can continue to use our Employer referral form.

In these unprecedented times, your support is more important to us than ever before, and whilst our normal fundraising channels have been rightly closed, we would welcome any donations, of any size, that will help us continue to support our friends and colleagues throughout the automotive community.

We are here if you need us. We’re in this together.

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