The Independent Automotive Aftermarket Federation (IAAF) has welcomed Automechanika Garage of the Year 2019, Avia Autos, to its list of members.
A small, independent workshop operating in South Wales, Avia is accredited by the RMI, IGA and the Motor Ombudsman.
The forward-thinking business is keen to address common industry issues to prepare for the future of motoring and help to educate its customers by bringing potential problems to light.
As a result, it works closely with government agencies to provide key insight and intelligence. This ability to provide content and information has also been utilised by commercial organisations, such as NGK Spark Plugs and NTK Technical Ceramics.
An enthusiastic Hayley Pells, director of Avia Autos, commented: “The core business of Avia remains the repair and maintenance of light vehicles. Our growing concern for the future of technical information access, the support of the ‘Your Car Your Choice’ campaign, and the IAAF’s representation of the industry, including to both government agencies and the media, prompted Avia’s desire to join the IAAF.”
Hayley is already very familiar with the work of IAAF after recently speaking at its Annual Conference in December 2019.
Exploring the future of the independent aftermarket, she explained how there is still time for independent garages to embrace technological changes, particularly given the rise of hybrid and electric vehicles, so long as the need for greater engagement with industry training is highlighted.
Wendy Williamson, chief executive of IAAF, said: “Technicians such as Hayley and her team are at the heart of everything, we as an industry, do. They’re out in the field, day in, day out, communicating with motorists and receiving a first-hand insight into the issues that we need to continue to resolve. It’s great to have Avia Autos’ support as a member.”