Vauxhall Zafira fires face criminal investigation

A criminal investigation has been launched into Vauxhall Zafira fires, the Driver and Vehicle Standards Agency (DVSA) has confirmed.

A Transport Committee report last year said the carmaker was too slow to begin a full investigation into fires affecting Zafira B models.

The DVSA has teamed up with Luton Borough Council’s trading standards officers to investigate Vauxhall.

Vauxhall is understood to be complying with the investigation.

The carmaker – which has its headquarters in Luton – says 92% of the affected models have been recalled.

An update report has recently been issued by the Transport Committee which confirmed that the DVSA has sought assurances from Vauxhall that it has a more robust process to deal with any current recalls. It is unable to discuss its handling of the Vauxhall Zafira recall process as it is part of a criminal investigation. Since the earlier TSC hearing, Vauxhall has been taken over by the French PSA Group. There has now been a complete change in personnel, who deal with recalls, within the Vauxhall part of the business. There is now a new but experienced team in place, who are working with DVSA to improve all aspects of recalls.

DVSA is investigating Vauxhall’s management of the recall through its account management process, which includes seeking answers to these, and other, questions. This is part of an ongoing investigation and we will report back to the Committee once this has concluded.

The apparent lack of notification regarding fires in recalled vehicles is one of a number of aspects of Vauxhall’s behaviour that DVSA is investigating, which will be reported to the TSC on conclusion.

DVSA has stated that Vauxhall’s remedial action is now satisfactory.

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