TecAlliance has held its first information day on UK soil as it welcomed its official data suppliers, web service customers and trade groups to the Metropole Hotel at the NEC for a series of presentations addressing the present position, as well as outlining the exciting developments that are in the pipeline, which will further improve the services it provides across all sectors of the aftermarket.
After an overview of the formation and development of the TecAlliance organisation from its original TecDoc catalogue roots to the current structure and its vision of and for the future, Vice President Sales & Marketing, David Winter handed over to Ralf Pelkman to tackle the subject of Information Management, followed by Jürgen Mehlis for Solution Management.
Three subsequent presentations concerning data management, catalogue solutions and order to invoice were made and customers had the opportunity to attend two of the three, dependent on the importance to their individual business requirements.
Feedback from the attendees was extremely positive with several singling out specific developments that could provide significant benefits to their businesses. These included Tania Wilson, data manager for Tetrosyl’s QH brand, who said: “From a general perspective, it was helpful to understand the sheer number of services TecAlliance provides across the aftermarket, but there are certainly some interesting options that have the potential to help us further develop our business, particularly in France, for example.”
For Platinum International, Marketing Director, Mark Higson added: “It was a very interesting day and as a result, there are definitely opportunities for us to consolidate some of our operational costs, as it appears that instead of running our current three individual database model, we could possibly combine them into a single TecAlliance solution.”
Others commented how TecAlliance allowed those without huge internal resources to address everything from gap analysis to new-to-range additions and cross referencing applications on an exceptionally cost-effective basis.
At the conclusion of the day, Shaun Greasley, commercial director for TecAlliance UK & Ireland said: “It has been great to host some of our valued suppliers and good to be able to demonstrate, not only our current solutions, but also some of the interesting projects that will undoubtedly benefit their businesses in the near future.
“Showcasing TecAlliance as a whole, rather than looking just at a particular option that they might currently be utilising, allows them to see that we are an exceptionally wide-ranging aftermarket orientated organisation that operates across the entire market and can bring business efficiencies across many areas of their businesses, which can only be good for the health of the independent sector as an entity.”