FPS offers lower cost calls to customers

A new telephone system has been rolled out at all FPS locations, providing customers with clearer calls at a lower rate.

FPS has now completed the installation of a new telephone system at all of the company’s locations, paving the way for 0845 numbers to be removed completely next month. By solely utilising local telephone numbers, FPS is able to offer lower cost calls to customers who currently dial the 0845 equivalents.

Historically, 0845 telephone numbers proved necessary in order to redirect calls should an issue occur. However, with a new telephone system now in place, these situations are covered, negating the need for the 0845 solution.

Customers can start taking advantage of lower cost calls immediately, using the local telephone numbers listed below to contact the company’s telesales teams.

These numbers can also be found on the ‘Contact us’ page on www.fpsdistribution.com which lists all FPS locations, including the Admin Centre.

If the 0845 telephone number is pre-set on their telephone, customers should remember to change it as soon as possible.

Overall customers will enjoy clearer calls at a lower rate and with a new telephone system in place; they can rest assured that the quality of service will remain at a consistently high standard.

Barking: 020 8477 4560
Birmingham: 0121 359 8991
Bristol: 0117 971 0956
Cardiff: 029 2046 2424
Charlton: 020 8477 4560
Colchester: 01206 855211
Glasgow: 0141 552 0077
Leeds: 0113 259 7770
Leicester: 0116 247 0203
Liverpool: 0151 207 8170
Luton: 01582 876699
Maidstone: 020 8477 4560
Manchester: 0161 876 5677
Newcastle: 0191 224 2200
Nottingham: 0115 964 7250
Preston: 01772 311444
Reading: 0118 935 1313
Sheffield: 0114 261 5010
Sheffield Bulk Storage: 01709 559393
Southampton: 023 8021 1213
Staples Corner: 020 8477 4560
Stratford Administration Centre: 01789 413 000

Contact: Karen McKim
Bridge House, 3 Timothy’s Bridge Road, Stratford-upon-Avon, CV37 9NQ
Tel: 01789 417 518
Email: comms@fpsdistribution.co.uk

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